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Shipping Information

We are a cast to order company which means each piece is made one at a time specifically for you as it is ordered.  Delivery times are an estimate of when the item will be delivered to you once production is completed.  We cast every Tuesday and Thursday.  Please allow 5 to 7 days from the next casting date for item production.  Orders placed before 3pm Mountain Standard Time Monday or Wednesday will be included in the following day's cast.  Feel free to contact us for the anticipated production time for any item.


Holiday Shipping Dates

We will do our best to deliver all orders by December 24th.  Orders placed by the dates below with correct shipping options will guarantee your order is made and delivered by Dec. 24th.  We keep a stock of our most popular items in sterling silver for immediate shipment.  In stock items will ship the same day or the day after the order is placed.  Feel free to contact us to see if your item is in stock or for anticipated production times.

Delivery Method

USPS Economy- Order must be placed by December 5th
Priority US Post- Order must be placed by December 6th
2nd Day FedEx - Order must be placed by December 13th
Overnight FedEx- Order must be placed by December 14th
International Federal Express - Order must be placed by December 5th
International USPS (Express, Priority, & 1st Class) - Not Guaranteed due to unpredictable delivery time


US SHIPPING POLICY

Orders placed with a US credit card can only ship within the US, US territories and military APO addresses.

Any order valued at $200.00 or more will only be shipped to the verified billing address of the credit card holder or confirmed PayPal address used to place the order.

All PayPal payments will only be sent to the shipping address that is shown on the PayPal payment.  Please insure that your desired shipping address is selected when submitting your PayPal Payment and that it matches the "Ship To" address used during check out.

US SHIPPING METHODS

USPS Economy - Averages 5 to 10 business days depending on location.  Fully insured with limited to no tracking through USPS.com.

USPS Priority Mail - Averages 2 to 7 business days depending on location.  Fully insured with limited tracking through USPS.com.

FedEx 2 Day - Delivers in 2 business days, does not include Saturday or Sunday.  Fully insured with detailed tracking through FedEx.com.

FedEx Standard Overnight - Delivers in 1 business day, does not include Saturday or Sunday.  Fully insured with detailed tracking through FedEx.com.


INTERNATIONAL SHIPPING POLICY

International orders will ONLY be shipped to the verified billing address of the credit card used to place the order.

All PayPal payments will ONLY be shipped to the confirmed shipping address shown on the PayPal payment.  Please insure that your confirmed shipping address is selected when submitting your PayPal Payment and that in matched the "Ship To" and "Bill To" addresses used during check out.

International shipping rates do not includes customs taxes and/or import duty fees.  These are due at the time of delivery and are your responsibility to pay.  They are determined by your country and we have no control or participation in their assessment.

Packages refused at the time of delivery will not be refunded.

INTERNATIONAL SHIPPING METHODS

USPS First-Class Package International Service - Averages 7 - 21 business days, but can take up to six weeks for delivery.  Fully insured, but NO TRACKING once the package leaves the US.

USPS Priority Mail International - Averages 6 - 10 business days, but can take up to two weeks for delivery.  Fully insured, but NO TRACKING once the package leaves the US.

USPS Priority Mail Express International - Averages 3 - 7 business days, but can take up to 9 business days.  Fully insured with limited tracking through USPS.com.

FedEx International Priority - Delivery time averages 3 to 6 business days, does not include Saturday or Sunday.  Fully insured with detailed tracking through FedEx.com.

We Can Ship To The Following Countries:

Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Cameroon, Canada, Cayman Islands, China, Cook Islands, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, England (United Kingdom), Finland, France, Germany, Greece, Greenland, Guam, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, Korea (Democratic), Liechtenstein, Luxembourg, Mongolia, Morocco, Netherlands, New Caledonia, New Zealand, Norway, Papua New Guinea, Poland, Portugal, Puerto Rico, Saudi Arabia, Scotland (United Kingdom), Slovakia, Slovenia, Spain, Sweden, Taiwan, United Kingdom, United States, Virgin Islands (British), and Virgin Islands (US).

If you don't see your country listed above, please contact us with your complete address and we'll see if there is a shipping method available to your destination.

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